Premier Inn Inverness East, Inverness

My stay at the Premier Inn was decent but had some ups and downs. The location was convenient for accessing Raigmore Hospital, and the staff was remarkably helpful, going above and beyond in their service. However, the rooms were small, and I found the noise levels a bit disruptive, especially at night. All in all, it was a reasonable choice for a short visit.

The hotel surprised me positively despite my low expectations when my flight was canceled. The staff was extremely nice and helpful, and the room was clean. However, the location is not ideal for tourists looking to explore downtown Inverness, and my experience was just for one night, leaving me wanting more time to explore.

During my recent stay, I found the hotel to have a few highlights, such as the cleanliness and spacious rooms. However, the customer service left much to be desired, particularly regarding responsiveness to complaints. Overall, it was a decent experience, but improvements in service quality would enhance the stay.

My experience at the hotel was generally positive, with welcoming staff and clean rooms that made me feel comfortable. The location was convenient for exploring Inverness and Loch Ness, but I found the restaurant to be less than satisfactory, with limited options and service issues. Overall, it was a good base for our activities, but dining could certainly use improvement.

I had a mixed experience during my stay. The hotel was really clean and the beds were exceptionally comfortable, which helped me sleep well. However, the service I received in the restaurant was quite off-putting. I felt that despite being a large group that wasn't causing any trouble, we were treated poorly by the staff. Another downside was the pricing, as I felt it was too high for a budget hotel, especially considering the state of the premises around it.